Privacy Policy
PRIVACY & SECURITY POLICY
Effective Date: September 22, 2026
Go Print US, Inc. ("Go Print US," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect, how we collect and use it, when information may be shared with service providers, your choices regarding your information, and how we handle SMS communications.
INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide to us, including your name, company name, email address, phone number, billing address, shipping address, order information, quote request information, artwork and files submitted for printing, account information, payment information, customer service communications, and SMS opt-in and consent information.
We may also collect information about your purchases, product interests, website activity, and interactions with our website.
HOW WE COLLECT INFORMATION
We may collect information when you place an order online, by phone, email, text message, or in person; create or access a customer account; request a quote; submit a contact form; upload artwork or files; contact customer service; participate in a promotion, survey, or contest; voluntarily opt in to receive SMS communications; interact with our website; or use website features that utilize cookies or similar technologies.
HOW WE USE YOUR INFORMATION
We may use your personal information to process and fulfill orders, prepare quotes, process payments, communicate regarding artwork and proofs, provide production updates, provide pickup or delivery notifications, respond to customer service inquiries, maintain your account, improve our website and services, prevent fraud, maintain business records, comply with legal obligations, and send marketing communications when permitted and when you have elected to receive them.
We may contact you by email, phone, postal mail, or SMS when necessary to provide services you have requested or communicate regarding an existing order or inquiry.
SMS COMMUNICATIONS
Customers may voluntarily choose to receive SMS communications from Go Print US, Inc.
If you opt in to receive SMS messages, we may send messages regarding order updates, quote follow-ups, artwork or proof approvals, production updates, pickup or delivery notifications, customer service communications, and other communications related to your request or transaction.
Message frequency may vary. Message and data rates may apply.
Reply STOP at any time to opt out of SMS communications.
Reply HELP for assistance.
You may also contact Go Print US, Inc. at 951-213-4400 for assistance.
Consent to receive SMS communications is not a condition of purchasing goods or services from Go Print US, Inc.
SMS PRIVACY AND DATA SHARING
Mobile opt-in information, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing or promotional purposes.
No mobile opt-in or text message consent will be shared with third parties or affiliates.
Your SMS consent information will only be used as necessary to provide the messaging services you requested and to maintain records relating to your communication preferences.
SHARING INFORMATION WITH THIRD PARTIES
Go Print US, Inc. does not sell or rent your personal information.
We may share certain personal information with trusted service providers when reasonably necessary to operate our business or provide services to you, including payment processing, order production, shipping, delivery, website hosting, information technology, customer communications, accounting, fraud prevention, and other business operations.
These service providers are permitted to use information only as reasonably necessary to perform services on our behalf or as required by law.
We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, customers, employees, business, or property.
Notwithstanding the above, mobile opt-in information, SMS consent, and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing or promotional purposes.
PAYMENT INFORMATION
Payment information may be collected when you place an order.
Payment transactions may be processed through third-party payment processors. Go Print US, Inc. uses reasonable administrative, technical, and physical safeguards designed to protect customer information.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
EMAIL COMMUNICATIONS
Customers may receive transactional emails relating to orders, quotes, account activity, artwork, proofs, payments, production, pickup, delivery, or customer service.
We may also send promotional emails to customers who have elected to receive marketing communications where permitted by law.
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us at sales@goprintus.com.
Unsubscribing from promotional communications will not prevent us from sending transactional or service-related communications regarding an active order, account, or request.
COOKIES
GoPrintUS.com may use cookies and similar technologies to operate and improve our website.
Cookies are small data files that may be stored on your device when you visit a website. We may use cookies to maintain shopping cart information, recognize returning users, provide access to account features, remember preferences, understand how visitors use our website, improve website performance, and analyze website traffic.
Cookies may also help us understand the website or source that referred you to GoPrintUS.com.
You may adjust your browser settings to refuse or delete cookies. Disabling certain cookies may affect your ability to use some website features, including account, shopping cart, or checkout functionality.
ACCESSING, CORRECTING, OR DELETING YOUR INFORMATION
You may access or update certain account information by signing into your account on GoPrintUS.com.
You may also request access to personal information we maintain about you, correction of inaccurate information, updates to your information, deletion of personal information subject to applicable legal and business recordkeeping requirements, or removal from marketing communications.
To submit a request, contact us at:
Email:sales@goprintus.com
Phone: 951-213-4400
Please provide sufficient information for us to identify your account or records and process your request.
We may retain certain information when required for accounting, tax, legal, fraud prevention, transaction history, dispute resolution, or other legitimate business purposes.
CHILDREN'S PRIVACY
Go Print US, Inc. does not knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent.
If we become aware that personal information from a child under 13 has been collected without appropriate consent, we will take reasonable steps to delete the information.
DATA SECURITY
Go Print US, Inc. takes reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.
Despite these measures, no website, computer system, transmission method, or electronic storage system can be guaranteed to be completely secure.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal requirements.
Changes will be posted on GoPrintUS.com with an updated effective date.
CONTACT US
If you have questions regarding this Privacy Policy or would like to submit a privacy-related request, please contact:
Go Print US, Inc.
3791 Opal Street, Unit 1
Riverside, CA 92509
Phone: 951-213-4400
Email:sales@goprintus.com
Website:www.goprintus.com
